• Summer Concession Schedule
• Sign up to work ONLINE
• Worker Schedule

Group Concessions
Group concessions includes working the concession booth at entertainment facilities such as the First Midwest Center (previously the Tweeter Center), Chicagoland Speedway and Jackhammer Baseball games at Silver Cross Stadium. By working the concessions you will earn credit toward your house or travel hockey fees.   Please note:  fundraising earnings cannot be applied to Learn to Skate or Pre-Hockey programs.  The percentage earned is based on what we bring in as a club. There is no guaranteed amount. This is a terrific way to meet people within the club as well as bring down the cost of your hockey fees. Please contact Melissa Caruso at 815.693.4015 or via email at melissac45@peoplepc.com with any questions you may have about group concessions.

Please make sure you have read over and given a signed copy of the following to Melissa before beginning concessions:

Jaguar Concessions Agreement (pdf) - Print and Sign
Jaguar Fundraising Agreement (pdf) - Print and Sign

Please note:  If you are unable to work at an event that you have committed to, use your phone list to find a replacemnt for yourself. If you are unable to find a substitution, please contact Melissa Caruso no later than 48 hours prior to the event. If you would like to work please commit atleast 48 hours before the event. Do not show up to work an event without a commitment from Melissa Caruso.

TIPS/FOCUS CLASS DATES 
Lots of TIPS & Focus Classes are available. Please contact Melissa for complete list.

*TIPS class is mandatory for all ARAMARK Non-Profit groups and employees 18 or older. It is training to serve alcohol responsibly at all times, while working for ARAMARK. 
*FOCUS class is mandatory for all ARAMARK Non-Profit groups and employees. It is training for excellent customer service at all times, while working for ARAMARK. 
*The maximum number of people who may attend is 35 
*The minimum number of people who may attend is 20 
*A class is subject to cancellation if there is not enough people who are willing to attend that class 
*Back Stage Catering Classes will be held in the back stage area through gate 3 1/2 (where the group leader meetings were held) 
*Security Office Classes will be in the security office at gate 2 (where event check in is held) 
*We will be adding additional classes during the month of May 

TIPS Certification
Each volunteer is required to take an alcohol awareness course (TIPS).  Each volunteer MUST be in possession of their valid TIPS certification card and state ID while working at both the Jackhammers games and the First Midwest Center events.  (If you have lost your TIPS card, you can get it replaced for $5 or retake the class.)  The TIPS cards are valid for 3 years. 

Focus Class
If you are planning on working at the First Midwest Center, you must take a FOCUS class which deals with customer service issues.  This year you can take the FOCUS Class online!  Here are the instructions:

1. Go to http://www.aramarkfocusonservice.com.
2. You will be prompted to either login (if previously registered) or create an account.  New users click "create new account".
3. Enter password "game".
4. This will prompt you to:
   • Create a username (login) and password that will allow you to stop and re-enter course as needed.
   • Enter your email address.
   • Choose your location (building were you work most often).
   • Choose your "user type" (full time, part time, non-profit organization, etc.)  Choosing "non-profit" presents another field for your Organization Name.
5. An email will be sent to the address submitted, with confirmation of account creation, and a link back to authenticate your account.
6. When you click the link, you are logged in.  You will choose either the New Employee version or the Existing (recertification) employee course.

Clothing
Please be very aware of the dress code.  If you are not dressed properly, you will be sent home and will not receive credit for working that shift.

• First Midwest Center (previously called the Tweeter Center)
  Khaki slacks or shorts (no shorter than 4 inches above the knee will be permitted).  Shoes are to be closed toed and the Health Department requires that socks be worn at all times.  Aramark will provide a uniform shirt and apron.  Shirts must be tucked in.  Also each volunteer must wear a visor.  (You will be given one and if you lose it, the replacement cost is $5.00)  (If anyone has their visor from last year, please let me know) 
• Jackhammers games
  Khaki pants or shorts.  Tennis shoes only.  No open toed shoes.  The Jackhammers will be purchasing new shirts.  Volunteers will have the opportunity to purchase them for $10.  See Melissa or Debbie to purchase.

Route 66 Raceway
Route 66 Raceway Events have been added to the schedule below.  They are in maroon. Everyone who wants to work has to go through a yearly RCS training class. Workers have to wear a white collared shirt, black pants, and white/black gym shoes. These are all day events.  Please contact Melissa if you are interested.

Schedules
Below are the schedules from the Tweeter Center and the Jackhammers games.  Please note that start times for the Jackhammers are two hours before game time.  The Tweeter Center events are in bold.  If you would like to sign up for any events please contact Melissa Caruso (numbers above) or sign up online.   
Click here to sign up on-line.